Privacy policy – Soya Gallery

At Soya Gallery, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or purchase our products.

1. Information We Collect

When you interact with Soya Gallery, we may collect the following types of information:

a. Personal Information

Name
Phone number
Shipping and billing address
Email address
Payment details (processed securely via third-party services)

b. Non-Personal Information

Device type
Browser type
IP address
Browsing behavior (pages visited, time spent, etc.)

2. How We Use Your Information

We use the information we collect for the following purposes:

To process and deliver your orders
To send order updates and delivery notifications
To improve our website and customer service
To send you offers, newsletters, or updates (only if you opt-in)
To respond to your inquiries or support requests
To comply with legal obligations

3. Sharing Your Information

We do not sell or rent your personal data to third parties. However, we may share your information with:

Trusted courier and delivery partners to fulfill your orders
Secure payment gateway providers to process transactions
Legal authorities if required under applicable law

4. Data Security

We implement strong security measures to protect your personal data from unauthorized access, misuse, or disclosure. All payment transactions are encrypted and processed via secure third-party services.

5. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience, understand user behavior, and personalize content. You can control cookies through your browser settings at any time.

6. Your Rights

You have the right to:

Access the personal data we hold about you
Request corrections to inaccurate information
Ask us to delete your personal data (subject to legal obligations)
Opt-out of promotional emails at any time

7. Children’s Privacy

Soya Gallery does not knowingly collect personal information from children under the age of 13. If we become aware that we have collected such data, we will delete it immediately.